BT changes mobile and broadband price rise policy
BT is abandoning mid-contract price rises linked to inflation after the telecoms watchdog Ofcom threatened to ban the practice. It has been one of several providers to tell customers the cost of their mobile and broadband services would increase by inflation plus a fixed percentage. But the regulator said that was confusing and price rises should be spelt out in "in pounds and pence." BT has announced it will introduce that change from summer 2024. According to a blog post from BT consumer chief Marc Allera, that means mobile customers will see mid-contract price rises "from £1.50", while broadband customers will face rises of £3. "We are continually thinking about how we - and the wider industry - can play our part alongside policymakers to drive meaningful change, at a time when we can see so many people under pressure," said Mr Allera. "In real terms, people pay less for their connectivity now than they ever did and get much more", he added....